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1. Introduction

Welcome to E1 Connect.

E1 Connect Strategic Market Access Firm ("E1 Connect," "we," "our," or "us") is a business development and strategic market-access brand operated by E1 Connect Marketing Agency LLC.

We provide business development, relationship-building, strategic outreach, marketing, market-access, and related professional services.

We respect your privacy and are committed to handling personal and business information responsibly.

This Privacy Policy, Communications & Messaging Terms document explains how we collect, use, store, protect, and disclose information when you visit our website, communicate with our representatives, complete forms, subscribe to communications, schedule appointments, or use our services.

This policy applies to our website at https://www.e1connect.com and to communications conducted through our authorized business channels.

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2. Information We Collect

Depending on how you interact with E1 Connect, we may collect:

Personal and business contact information

• First and last name

• Business or organization name

• Job title or professional role

• Business email address

• Telephone or mobile number

• Mailing address

• Website and publicly available professional profiles

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Business and service information

• Business industry and services

• Business development objectives

• Target audiences and prospective markets

• Professional interests and relationship-building goals

• Appointment and consultation information

• Information submitted through qualification and onboarding forms

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Communications information

• Emails and correspondence

• Customer service inquiries

• SMS messaging preferences and consent records

• Appointment requests and confirmations

• Communication history and follow-up preferences

• Information voluntarily shared during consultations or professional conversations

 

Website and technical information

Our website and authorized service providers may collect certain technical information, including IP addresses, browser types, device information, website activity, and cookie-related information, depending on the tools and settings in use.

Payment and transaction information

When purchasing services, billing and transaction information may be collected or processed through authorized payment service providers.

We encourage visitors not to submit sensitive personal information unless specifically requested through an appropriate secure channel.

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3. How We Collect Information

We may collect information when you:

• Visit or interact with our website.

• Complete a contact, qualification, registration, or onboarding form.

• Request information about our services.

• Schedule or attend an appointment.

• Subscribe to email or text communications.

• Contact us by telephone, email, or SMS.

• Participate in professional networking activities.

• Enter into a business agreement with us.

• Provide information as an authorized representative of a business or organization.

We may also obtain business contact information from publicly available professional sources, business directories, referrals, or other lawful sources for legitimate business development purposes.

Receiving or possessing a telephone number or email address does not automatically establish consent to receive marketing text messages or other communications requiring specific consent.

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4. How We Use Information

E1 Connect may use information to:

1. Respond to inquiries and requests.

2. Evaluate potential business relationships.

3. Schedule and confirm consultations and appointments.

4. Provide contracted services and customer support.

5. Deliver relevant business development and market-access services.

6. Maintain business and customer relationship records.

7. Send service-related communications.

8. Send marketing communications where legally permitted and consistent with communication preferences.

9. Improve our website, customer experience, and operational processes.

10. Process transactions and maintain business records.

11. Prevent misuse, protect our systems, and comply with applicable legal obligations.

We seek to limit information use to appropriate business purposes and applicable consent requirements.

5. SMS and Text Messaging Communications

Program Name: E1 Connect Customer Care and Marketing SMS Program

Business Name: E1 Connect Strategic Market Access Firm

Messaging Phone Number: (760) 454-1445

E1 Connect offers optional SMS communications to individuals who provide appropriate consent.

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Customer Care Text Messages

Customer care messages may include:

• Responses to inquiries

• Appointment confirmations and reminders

• Scheduling or rescheduling information

• Service updates

• Customer support communications

• Information related to an existing business relationship

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Marketing Text Messages

Individuals who separately consent to marketing messages may receive:

• Information about E1 Connect services

• Promotional offers

• Invitations to business events

• Professional development opportunities

• Updates about programs, memberships, and services

• Other relevant promotional communications

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SMS Consent

You may choose whether to receive customer care text messages, marketing text messages, both categories, or neither category.

Providing a mobile telephone number alone does not constitute consent to receive marketing text messages.

Consent to receive marketing text messages is not a condition of purchasing products or services.

Where required by law, we obtain appropriate consent before sending automated or promotional text messages.

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Message Frequency

Message frequency varies depending on your interactions with E1 Connect, requested services, appointments, and communication preferences.

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Message and Data Rates

Message and data rates may apply according to your mobile carrier and service plan.

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How to Opt Out

You may opt out of E1 Connect text messages at any time by replying STOP to a message from (760) 454-1445.

We will process opt-out requests in accordance with applicable law and may send a permitted confirmation of your request.

You may also contact us directly to request that text messaging stop.

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How to Get Help

Reply HELP to an E1 Connect text message for assistance or contact us at (760) 454-1445.

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SMS Privacy and Information Sharing

E1 Connect does not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their independent marketing or promotional purposes.

Mobile opt-in information and consent records are not shared with third parties for marketing or promotional purposes.

We may use authorized service providers to facilitate the delivery of messages, manage communications, maintain records, and support business operations, subject to appropriate confidentiality and data-protection obligations.

Information collected for SMS consent will not be used to authorize unrelated third-party marketing.

Wireless carriers are not responsible for delayed or undelivered messages.

6. Email Communications and Marketing

E1 Connect may communicate by email to respond to inquiries, provide requested information, deliver services, schedule appointments, or maintain professional relationships.

Where permitted by applicable law, we may also send commercial email communications regarding:

• Business development services

• Strategic market-access opportunities

• Networking and professional events

• Memberships and educational programs

• Relevant company news, promotions, and service offerings

Commercial marketing emails will include appropriate sender identification, a valid business mailing address, and a method to unsubscribe.

Recipients may unsubscribe from marketing emails using the unsubscribe link provided in the message or by contacting E1 Connect.

We will honor valid unsubscribe requests in accordance with applicable law.

Unsubscribing from promotional emails does not necessarily prevent essential communications relating to an existing transaction, service agreement, or specifically requested service, where legally permitted.

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7. Telephone Calls and Business Outreach

E1 Connect may use telephone communications to respond to inquiries, confirm appointments, provide customer support, and conduct lawful business development and relationship-building activities.

Where applicable, we comply with relevant telephone consumer protection, telemarketing, and do-not-call requirements.

We respect requests not to receive further promotional calls and maintain appropriate communication preferences and suppression records.

Telephone communications may be handled by authorized representatives or service providers acting on behalf of E1 Connect.

Any use of automated calling technology, prerecorded messages, artificial voice technology, or call recording will be subject to applicable consent and disclosure requirements.

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8. Business Development and Client-Authorized Outreach

Certain E1 Connect services involve identifying professional contacts, researching organizations, coordinating outreach, and maintaining business relationships.

When performing these services, we may process business contact information provided by clients or obtained through lawful professional research.

We use such information for legitimate, authorized business purposes, subject to applicable laws, contractual obligations, and communication restrictions.

Clients remain responsible for the accuracy and lawful collection of information they provide and for obtaining required permissions.

E1 Connect also maintains responsibility for complying with laws and requirements applicable to its own activities.

We do not treat inclusion in a business directory, referral list, or customer relationship management system as automatic consent to receive marketing text messages.

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9. Sharing and Disclosure of Information

We may disclose information when reasonably necessary to:

• Provide requested or contracted services.

• Support authorized website, CRM, scheduling, messaging, and email operations.

• Process payments and transactions.

• Work with professional advisors or contractors subject to appropriate confidentiality requirements.

• Comply with legal obligations or valid legal requests.

• Protect our rights, users, systems, and business operations.

• Facilitate a lawful business transaction, subject to applicable requirements.

We do not authorize service providers to use information supplied to them for their own unrelated marketing purposes.

Mobile phone numbers and SMS opt-in consent information will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes.

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10. Third-Party Technology and Service Providers

E1 Connect may use third-party technology providers to support website hosting, business communications, appointment scheduling, customer relationship management, email delivery, payment processing, and related operations.

Such providers may process information as necessary to deliver services on our behalf.

Their handling of information may also be subject to their own privacy and security terms.

We seek to use providers and arrangements appropriate for the information and services involved.

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11. Cookies, Analytics, and Website Technologies

Our website may use cookies and similar technologies to support essential website functions, improve usability, understand website performance, and support marketing activities.

The specific technologies used may change as we develop our website and services.

Where legally required, we will provide appropriate notice and choices regarding nonessential cookies or tracking technologies.

Visitors may also be able to manage certain cookie preferences through their browser settings.

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12. Information Security

E1 Connect takes reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to information should be limited to authorized personnel and service providers who require it for legitimate business purposes.

No electronic transmission or storage method can be guaranteed to be completely secure.

We encourage individuals to avoid transmitting passwords, sensitive financial records, or other highly confidential information through ordinary email or SMS unless specifically directed to an appropriate secure method.

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13. Data Retention

We retain personal and business information for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain appropriate records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the nature of the information and applicable requirements.

When information is no longer reasonably required, we seek to delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

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14. Your Privacy and Communication Choices

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also request changes to your communication preferences.

To submit a privacy-related request, please contact E1 Connect using the contact information provided below.

We may need to verify your identity or authority before fulfilling certain requests.

We will review and respond to requests as required by applicable law.

To stop marketing emails, use the unsubscribe link in the email.

To stop text messages, reply STOP.

To request that promotional telephone calls stop, inform our representative or contact our business directly.

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15. California and Other State Privacy Rights

Residents of California and other states may have additional privacy rights under laws applicable to our business and data-processing activities.

Where such laws apply, E1 Connect will provide required notices and honor qualifying requests concerning personal information, including applicable access, correction, deletion, opt-out, and other statutory rights.

Additional state-specific disclosures or request mechanisms may be provided as required.

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16. Children's Privacy

Our website and professional services are intended primarily for businesses, organizations, and adults seeking professional services.

We do not knowingly solicit personal information directly from children under 13 through our general business website.

If we become aware that personal information from a child under 13 was collected without any required parental consent, we will take appropriate steps consistent with applicable law.

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17. External Websites and Links

Our website may contain links to third-party websites, services, or resources.

E1 Connect is not responsible for the privacy practices or content of independently operated third-party websites.

We encourage visitors to review the applicable policies of external websites before providing personal information.

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18. Website Use and General Terms

Information published on the E1 Connect website is provided for general business and informational purposes.

Descriptions of services, professional resources, business development strategies, and potential opportunities do not constitute a guarantee of specific results.

Use of our website does not automatically establish a consulting, advisory, or client relationship.

Paid services are governed by the applicable service agreement, proposal, or other written terms accepted by the parties.

Website visitors agree not to misuse our website, interfere with its operation, or use its content or services for unlawful purposes.

Unless otherwise indicated, E1 Connect retains rights to its original website content, branding, and proprietary materials, subject to applicable law.

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19. Changes to This Policy

E1 Connect may update this Privacy Policy, Communications & Messaging Terms document to reflect changes in our services, business practices, technology, or legal requirements.

Updates will be published on this page with a revised effective or last-updated date.

Where required by law, we will provide additional notice or obtain consent before materially changing how personal information is used.

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20. Contact Information

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For questions regarding this Privacy Policy, Communications & Messaging Terms, privacy requests, communication preferences, or SMS assistance, please contact:

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E1 Connect Strategic Market Access Firm
Operated by E1 Connect Marketing Agency LLC

Website: https://www.e1connect.com
Email: info@e1connect.com
Phone: (760) 454-1445

Business Mailing Address: 

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E1 Connect Strategic Market Access Firm
Operated by E1 Connect Marketing Agency LLC
1401 21st Street
Sacramento, CA 95811
Phone: (760) 454-1445

Email: info@e1connect.com

Text Messaging Assistance: Reply HELP to a text message or email info@e1connect.com.

To Unsubscribe from Text Messages: Reply STOP to any text message from E1 Connect.

To Unsubscribe from Marketing Emails: Use the unsubscribe link provided in our marketing emails or contact info@e1connect.com.